大同大學 教職員資料 (Information of TTU Faculty & Staff)
基本資料 (Basic Info)
姓名：吳啟絹 (Wu, Chi-Chuan) 助理教授
單位：事業經營學系  
電話：2182-2928#6658  
手機：  
email：ccwu@gm.ttu.edu.tw  
網址：  
學歷 (Education)
淡江大學 管理科學研究所 博士 (2002/9 ~ 2010/1)
大同工學院 事業經營研究所 碩士 (1995/9 ~ 1997/6)
大同工學院 事業經營系 學士 (1991/9 ~ 1995/6)
經歷 (Experience)
大同大學 事業經營系 助理教授 (2010/2 ~ 迄今)
大同大學 事業經營系 講師 (1998/9 ~ 2011/1)
專長 (Specialty)
一般管理 General Management
知識管理 Knowledge Management
組織行為 Organizational Behavior
開授課程 (Course)
知識管理 Knowledge Management
管理學 Management
服務 (Service)
1. 系課程委員會委員 (2013-08-01 ~ 今)
2. 大同大學校友會財務長 (2013-01-01 ~ 今)
3. 事業經營系大學部導師 (2010-08-01 ~ 今)
4. 事業經營系/所入學口試委員 (2010-08-01 ~ 今)
5. 系主管遴選委員會委員 (2013-08-01 ~ 2013-08-31)
6. 台灣統計方法學學會秘書長 (2013-08-01 ~ 2017-10-31)
7. 大同高中模擬口試委員 (2013-05-01 ~ 2013-05-31)
8. 大同高中模擬口試委員 (2012-10-01 ~ 2012-10-31)
9. 2012 歐洲商務研習會活動籌備委員 (2012-09-01 ~ 2012-10-31)
10. 內部控制制度執行小組稽核專員 (2012-08-01 ~ 2013-07-31)
11. 竹林高中模擬口試委員 (2012-05-01 ~ 2012-05-31)
12. 復興高中模擬口試委員 (2012-04-01 ~ 2012-04-30)
13. 2011 台灣統計方法學年會暨研討會秘書長 (2011-10-01 ~ 2011-10-31)
14. 台灣統計方法學學會理事 (2011-08-01 ~ 2013-07-31)
15. 事業經營系/所入學考試命題委員 (2011-04-01 ~ 2011-04-30)
16. 2010 崇越論文大賞行政長 (2010-09-01 ~ 2010-10-31)
學術研究計畫(研4)
1. 開放式創新成本策略架構之初探，國科會 國科會 一般型研究計劃 ，2012/8/1 ~ 2013/7/31
產學合作計畫(研9)
1. 台灣企業員工情緒勞動、工作壓力與高績效工作系統之實證研究，2021/1/1 ~ 2021/12/31
2. 數位世代消費者口碑網頁設計對網頁瀏覽與購買行為之影響研究，2018/1/1 ~ 2018/11/30
3. 工作滿意組織承諾與離職傾向的實證研究-以工作價值觀為調節變數，2016/1/1 ~ 2016/11/30
4. 創新型組織文化中激勵,工作滿足與員工知識分享之關聯研究，2012/11/1 ~ 2013/12/31
5. 服務品質、品牌形象、價格公平性及顧客忠誠度之關聯研究-以滿意度為中介變數，2011/9/1 ~ 2012/7/15
6. 兩岸製造業知識管理、組織創新對組織績效之關聯性研究，2010/9/1 ~ 2011/7/15
期刊論文 (Journal Paper)
1. Chien-Wei Ho, Chi-Chuan Wu, Min-Tzu Hsieh(2023). The Impact of Awareness for the Consequences from Adopting Electric Scooters—The Crucial Role ofWarm Glow and Extrinsic Appeal. Energies, 16(3), 1062. SCIE(SCI)
2. Chien-Wei Ho, Chi-Chuan Wu(2019). Using job design to motivate employees to improve high-quality service in the airline industry. Journal of Air Transport Management, 77, 17–23. SSCI
3. Chung-Yuan Dye, Chih-Te Yan, Chi- Chuan Wu(2018). Joint dynamic pricing and preservation technology investment for an integrated supply chain with reference price effects. Journal Journal of the Operational Research Society, 69(6), 811-824. SCIE(SCI)
4. Chi-Chuan Wu, S. H. Liao, W. J. Chang, J. Katrichis(2011). A Survey of Market Orientation Research (1995-2008): Literature Review and Classification. Industrial Marketing Management, (40), 301-310. SSCI
5. Chi-Chuan Wu, Shing-Han Li, David C. Yen, Ming-Chih Lee(2011). Improving the Efficiency of IT Help-Desk Service by SIX SIGMA Management Methodology(DMAIC). Production Planning & Control, 22(7), 612-627. SCIE(SCI)
6. 吳啟絹、廖述賢、羅文彬（2011）。組織承諾、知識分享與組織公民行為關聯性之研究 - 台灣半導體產業為例。人力資源管理學報，11(1)，1-25。
7. 吳啟絹、廖述賢（2011）。企業知識管理與企業績效之關聯性組織學習與組織創新的導入。中小企業發展季刊，(21)，107-134。
8. 吳啟絹、廖述賢、胡大謙、楊旻儒（2011）。吸收能力、知識移轉、組織學習、與競爭優勢之關聯性研究。商略學報，2(4)，269-292。
9. Chi-Chuan Wu, S. H. Liao, W. J. Chang(2010). Exploring TQM-Innovation relationship in continuing education: A system architecture and propositions. Total Quality Management and Business Excellence, 21(11), 1121 – 113. SSCI
10. Chi-Chuan Wu, S. H. Liao, W. J. Chang(2010). An integrated model for learning organization with strategic view: Benchmarking in the knowledge-intensive industry. Expert Systems with Applications, 37(5), 3792-3798. SCIE(SCI)
11. Chi-Chuan Wu, S. H. Liao(2009). System perspective of knowledge management, organizational learning, and organizational innovation. Expert Systems with Applications, 37(2), 1096-1103. SCIE(SCI)
12. Chi-Chuan Wu, Hao-Erl Yang(2009). Effects of image interactivity technology adoption on e-shoppers behavioural intentions with risk as moderator. Production Planning & Control, 20(4), 370-382. SCIE(SCI)
13. Chi-Chuan Wu, S. H. Liao, D. C. Hu, K. A. Tsui(2009). Relationships between knowledge acquisition, absorptive capacity, and innovation capability - an empirical study on Taiwan financial and manufacturing industries. Journal of Information Science, 36(1), 19-35. SCIE(SCI)
14. Chi-Chuan Wu, S. H. Liao(2009). The relationship among knowledge management, organizational learning, and organizational performance. International Journal of Business and Management, 4(4), 64-76.
15. Chi-Chuan Wu, Hao-Erl, Yang, Kuang-Cheng, Wang(2009). An empirical analysis of online game service satisfaction and loyalty. Expert Systems with Applications, 36(2), 1816-1825. SCIE(SCI)
16. 吳啟絹、廖述賢、胡大謙、樂薏嵐（2008）。組織文化、知識取得、組織學習與組織創新關聯性之研究。人力資源管理學報，8(4)，001-029。
研討會論文 (Conference Paper)
1. Chi-Chuan Wu, Lin-Chi Yang, Min-Chun Pan(2019). How Personality Traits and Social Capital Influenced Knowledge Sharing and Virtual Community Loyalty. ICMESS. Mainland China.
2. Pi-Chuan Sun, Fu-Tien Pan, Chi-Chuan Wu, Wei-Lun Hsu(2013). THE EXPLORATION BETWEEN SERVICE QUALITY AND CUSTOMER LOYALTY - TWO MEDIATORS: BRAND IMAGE AND CUSTOMER SATISFACTION. ICMS2013 at Hong Kong. Hong Kong.
3. Chi-Chuan Wu, F. C., Hsieh(2012). The Exploration of Transform Leadership and Organizational Performance - Empirical Study of Taiwans High-Tech Industry. IEEM 2012. Hong Kong.
4. Chi-Chuan Wu, Kai-Young, Chang, Tzu-Chi, Yeh, Jhih-Jie, Luo(2012). THE IMPACTS OF ADVERTISING EFFECT AND WORD-OF-MOUTH ON CUSTOMER PURCHASE INTENTIONS. Business and Information 2012. Japan.
5. Chi-Chuan Wu, S.H. Liao(2011). Service Quality, Brand Image and Price Fairness Impact on the Customer Satisfaction and Loyalty. The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). R.O.C.
6. Chi-Chuan Wu, S. H. Liao, C. W. Ho(2010). How Knowledge Management influences Innovation-An example in Comparison of Taiwans Two Industries. IEEM. Mainland China.
7. Chi-Chuan Wu, S. H. Liao(2010). Missing Link between Knowledge Management and Organizational Performance-Empirical Evidence in Taiwan. IEEM. Mainland China.
8. Chi-Chuan Wu, S. H. Liao(2009). Knowledge Management and Innovation: The mediating effects of organizational learning. The 2009 Conference on Industrial Engineering and Engineering Management. Hong Kong.
9. Chi-Chuan Wu, S. H. Liao(2009). Missing Link between Knowledge Management and Organizational Performance-Empirical Evidence in Taiwan. 2009 IEEE International Conference on Intelligent Computing and Intelligent Systems (ICIS 2009). Mainland China.
10. Chi-Chuan Wu, S. H. Liao, C. Tay, C. C. Wu(2008). Mapping TQM-Innovation Relationship on Learning Organization: A Strategic Management Perspective. The IEEE International Conference on Industrial Engineering and Engineering Management. Singapore.
11. Wu, Chi-Chuan, Lai Chih-Chun, Liu Yen-Kou, Fu Mei-Chi, Huang Ming-Wei(2008). Relationship between the Notebook Input Devices and working tasks. Applied Human Factors and Ergonomics 2008. United States of America.